WiFi speed very slow

[Lucy17]

WiFi has become very slow for the last 3 weeks now. Router has been powered down and restarted but WiFi speed near the router is only giving 19.3Mbps 

[Brill+Gill]

Hi @Lucy17, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141