Broadband connection erratic

[AlanBevan]

My broadband has been erratic all weekend. The connection keeps dropping and my sky claims there is no problem. That's not true. We have had broadband outages throughout this long week which simply one t good enough particularly as my kids are revising for GCSEs. 

[Brill+Gill]

Hi @AlanBevan, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141