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Discussion topic: WiFi problems

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Sean127
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This message was authored by Sean127 This message was authored by: Sean127

WiFi problems

‎12 Jan 2025 08:57 PM

Suffering with intermittent WiFi so cannot watch iPlayer without it stopping 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi problems

‎13 Jan 2025 07:24 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sean127 if other devices are working normally it sounds like there is notvsufficent wifi signal reaching the devicecyou are using to watch iPlayer. In many homes you need morecequipment than a basic Skybhub tobstream video especially if the TV is in.a distant room. You can buy Sky's add-on package called WiFi Max which can supply up,to 3 extenders or buy and use your own Wifi equipment 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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