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Discussion topic: WiFi problem

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This message was authored by: Kcrandall07

WiFi problem

Hi Were having serious issues with our wifi/broadband It is constantly dropping off, this happens practically everyday and multiple times a day. Sometimes it can be off for over 20mins. This is very disruptive and my partner works from home and it is causing serious issues as she keeps loosing very important work!
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This message was authored by: cookiemonsteruk

Re: WiFi problem

Posted by a Superuser, not a Sky employee. Find out more

@Kcrandall07 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Kcrandall07

Re: WiFi problem

Hello sorry I can't find my hub stats 

This message was authored by: Highlinder

Re: WiFi problem

Posted by a Superuser, not a Sky employee. Find out more

@Kcrandall07  Just follow the steps in the link that was posted.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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