Discussion topic: WiFi problem

This message was authored by: Kcrandall07 · ‎15 Jan 2024

Hi Were having serious issues with our wifi/broadband It is constantly dropping off, this happens practically everyday and multiple times a day. Sometimes it can be off for over 20mins. This is very disruptive and my partner works from home and it is causing serious issues as she keeps loosing very important work!

This message was authored by: cookiemonsteruk · ‎15 Jan 2024

@Kcrandall07

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Kcrandall07 · ‎15 Jan 2024

Hello sorry I can't find my hub stats

This message was authored by: Highlinder · ‎15 Jan 2024

@Kcrandall07 Just follow the steps in the link that was posted.

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If you have found this solution helpful please tick this as the answer.

Discussion topic: WiFi problem

WiFi problem

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