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Discussion topic: WiFi not working

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Avatar for Mollie02
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This message was authored by: Mollie02

Message posted on ‎14 Apr 2026 01:29 PM

WiFi not working

Hello 

 

I have just had an electrician checking the work in my home and since the electric has been switched back on the wifi is not working and the box will not light up. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎14 Apr 2026 05:58 PM

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

@Mollie02 check thst it isnt a dodgy socket or circuit breaker left off but if thecsocket is OK it sounds like the hub has failed so call Sky to get it replaced.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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