WiFi not working

[Ahucheke]

My WiFi is not working despite tests showing it's ok, it's not connecting from my devices and this seems to be a regular occurrence 

[Chrisee]

@Ahucheke what do the lights on your hub show? See https://www.sky.com/help/articles/hub-lights-explained-start

If your hub has lost connection to the line and the My Sky app's connection test doesnt tell you Sky are aware of a fault call them to report it.if the hub is connected the issue is in your home with the WiFi connection from the hub to the device.