WiFi not working in other rooms

[Marley17]

The WiFi downstairs on the TV and on the phones are working fine but the sky stream pick upstairs and the Xbox isn't connecting to the internet after putting the password in correctly, we got sky max all set up yesterday and it started working all fine last night until 10:30pm and it hasn't worked upstairs since, it's saying everything is fine when I've gone on the app to test broadband speed etc but nothing is still working

[Tom-W19]

Hi @Marley17 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Marley17 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks