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Discussion topic: Bad wifi

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This message was authored by: Meighy72

Bad wifi

We are struggling for wifi in the garden. We are getting 70 Mbps inside and 40 Mbps outside. It was ok about a month ago but over the last week it has got alot worse
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This message was authored by: TimmyBGood

Re: Bad wifi

Posted by a Superuser, not a Sky employee. Find out more

@Meighy72 

 

None of the Sky 'WiFi Guarantee' schemes covers outdoor spaces.

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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