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Discussion topic: WiFi not reaching all areas.

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This message was authored by: Dan_D

WiFi not reaching all areas.

Hello - I am new to Sky. Although broadband & WiFi seems to work okay, my issue is that WiFi doesn't reach all the rooms. Unfortunately, I can't move the router as it needs to be near to the Openreach point. I am paying for WiFi Max, but I can't seem to get through to an advisor to discuss. Any advice, suggestions or recommendations?
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This message was authored by: caesarome

Re: WiFi not reaching all areas.

Posted by a Superuser, not a Sky employee. Find out more

@Dan_D 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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