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Discussion topic: WiFi not good

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This message was authored by Claire135 This message was authored by: Claire135

WiFi not good

I've only ad sky BB for 3 weeks and it's not very good! I have bought a WiFi extender and updated my package to gigafast and yet I still get low signal. My son has trouble playing his xbox, my broadband checker says good but online speed checks say different.

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Claire135
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This message was authored by Claire135 This message was authored by: Claire135 Answer

Re: WiFi not good

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This message was authored by Laing1 This message was authored by: Laing1

Re: WiFi not good

Posted by a Superuser, not a Sky employee. Find out more

@Claire135 wrote:
I've only ad sky BB for 3 weeks and it's not very good! I have bought a WiFi extender and updated my package to gigafast and yet I still get low signal. My son has trouble playing his xbox, my broadband checker says good but online speed checks say different.

@Claire135 how are you checking your speed is this with a laptop or connected to the router by ethernet with nothing else using wifi or ethernet ? 

If you are checking it over wifi this will not be an accurate check


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Claire135
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This message was authored by Claire135 This message was authored by: Claire135 Answer

Re: WiFi not good

  • My phone over WiFi  
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