WiFi max

[daveNOS]

@peter-marlow+1966 Sky do not charge a monthly fee for the hubs, they never have. 

[peter-marlow+1966]

daveNOS

I am afraid  you are  wrong

 copy  of my bill

[peter-marlow+1966]

I am a diamond v I p member  aswell

[peter-marlow+1966]

I have  had sky gigafast broadband  and sky wifi  max since January  last  year  and my first  year  i  got a discount  on my sky wifi max of nothing  to pay and now have another  discount  on it  it is normally  £10 a month for sky wifi max  hub on top of your  broadband  package 

[peter-marlow+1966]

Ptg1174

As you have a sky wifi max hub you will be paying  for the hub on top of your  broadband  bill, look on the my sky app at your  bills

[caesarome]

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@peter-marlow+1966 wrote:

 it  it is normally  £10 a month for sky wifi max  hub 

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It isn't a charge for your hub, Sky Wifi Max is a package of services to improve your broadband namely these which is nothing to do with your hub::

https://www.sky.com/help/articles/sky-wifi-max

Our fastest WiFi Guarantee – up to 8x faster than our standard

Engineer visits at a time that suits you

Parental controls

Security alerts and monitoring with Advanced Security

Mobile data for outages

Prioritise a device on your WiFi with Device Priority

[peter-marlow+1966]

caesarome

Apologies  and thanks i  always  though  it was for the hub 

So thanks again 

[daveNOS]

@peter-marlow+1966 Im not wroing at all, you are , Sky WiFi max is the addon that is being discussed in this thread, its not your hub. I don't see the relevence of you stating your VIP level, every customer is a VIP and its means absolutley nothing.

No one pays monthly for their hub, so please stop giving out false information.

[peter-marlow+1966]

Have you not seen my last post i  did apologise about it, i always thought  it was for the hub, i  made a genuine mistake  not faulty  information 

[Ptg1174]

Thanks for all the replies, I was just checking I wasn't being charged for something that I didn't have , my WiFi drops sometimes and was wondering if this was the problem