Discussion topic: WiFi lagging in attic
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Message posted on ‎09 Nov 2024 01:50 PM
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WiFi lagging in attic
Hi I have full fibre gigafast. My son plays his PlayStation in the attic but it lags. We have Sky broadband boost as well.
Is there anything we can do to improve the signal? Thanks L
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Message posted on ‎09 Nov 2024 02:18 PM
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Re: WiFi lagging in attic
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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