Discussion topic: WiFi keeps going on and off every few minutes constantly
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Message posted on 16 Aug 2024 01:39 PM
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WiFi keeps going on and off every few minutes constantly
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Message posted on 16 Aug 2024 02:17 PM
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Re: WiFi keeps going on and off every few minutes constantly
Same issue, seesm to have momentary drop-outs at random with calls and games getting disconnected. Also, quality of picture when streaming is very poor.
Message posted on 16 Aug 2024 03:12 PM
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Re: WiFi keeps going on and off every few minutes constantly
@Kevin0979 & @Aandy+R black or white router from Sky?
If you have found this solution helpful please tick this as the answer.
Message posted on 16 Aug 2024 03:52 PM
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Re: WiFi keeps going on and off every few minutes constantly
i have the same problem been happening since Wednesday. I have the black sky router.
Message posted on 16 Aug 2024 04:50 PM
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Re: WiFi keeps going on and off every few minutes constantly
@TrueBlueFan Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
Message posted on 16 Aug 2024 04:57 PM
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Re: WiFi keeps going on and off every few minutes constantly
I have the white router. I would post the stats but the instructions do not match what I see when I log onto the router and the logs appear to be empty
Message posted on 16 Aug 2024 05:26 PM
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Re: WiFi keeps going on and off every few minutes constantly
sky checked the line with no faults they are sending me a new hub also
Message posted on 16 Aug 2024 05:38 PM
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Re: WiFi keeps going on and off every few minutes constantly
Message posted on 16 Aug 2024 07:37 PM
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Re: WiFi keeps going on and off every few minutes constantly
@Aandy+R The reason we ask what colour of router is that there is no stats available to post.
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Message posted on 30 Aug 2024 11:15 AM
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ReWiFi keeps going on and off every few minutes constantly
Mine is the same...never had an issue with Bt
Message posted on 30 Aug 2024 11:22 AM
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Re: ReWiFi keeps going on and off every few minutes constantly
@Costello11 the most common cause of issues are faults in the line from your home to the cabinet they are not common but given BT and Sky both use the same Openreach line the fact you had no issues with BT doesnt mean its a Sky issue now.
Run the connection check in the My Sky app it is quite likely to show green intially if it does click to run the test again as it then should tell you if Sky are aware of an issue affecting your service if they aren't call them and report the fault so thry can get it fixed.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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