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Discussion topic: Are GFast speeds artificially lowered?

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This message was authored by: JoeEmp

Are GFast speeds artificially lowered?

I've had a GFast contract with Sky since March this year. We usually achieve the minimum 100mb/s down consistently and haven't had any issues,

 

However, GFast has a theoretical max speed of 300mb/s down and other providers like Talk talk offer a 200mb/s down minimum service.

 

My question is twofold, firstly, should we be expecting higher than the 100mb/s down and close to the advertised average of 145mb/s down? Secondly could Sky be artificially reducing our connection speed since it's been so consistent, with the proof of this being a seemingly arbitrary offer of the slower GFast speeds, nowhere close to what the technology is capable of.

 

I'm not sure where to go with this, or if I even have a case, so just reaching out to see if anyone else has faced anything similar?

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This message was authored by: cookiemonsteruk

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@JoeEmp 

 

G,fast itself has a max speed of 300 but sky only resell 150Mbps with a guarantee of 100Mbps

 

Could you post your stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: TimmyBGood

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@JoeEmp 

 

Sky has only ever offered Ultrafast 1 ('up to' 150Mbs with a 100Mbs minimum) over G.fast: they never resold the 300Mbs wholesale band which was historically available through some other ISPs.  Neither version is now listed for new customers of the vast majority of service providers: Sky is one of very few left.

 

https://www.ispreview.co.uk/index.php/2023/10/the-misery-of-diminishing-choice-in-g-fast-uk-broadban... 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@JoeEmp 

 

Also worth noting that G.fast is now very much an end of life technology and will end up being replaced by FTTP overbuild: Openreach suspended (and later ceased) the creation of new G.fast areas back in 2019.

 

https://www.ispreview.co.uk/index.php/2019/09/openreach-put-the-brakes-on-future-uk-g-fast-broadband... 

 

https://www.ispreview.co.uk/index.php/2024/06/openreach-update-on-closure-of-g-fast-cabinets-in-uk-f... 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: peter-marlow+1966

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

When you  say Gfast I am confused  because  I have  gigafast  broadband  with  sky fttp, full fibre  to the property, had it since  January  this year  and it's  900mps  to the router not sure what Gfast is 

P c marlow
This message was authored by: Highlinder

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@peter-marlow+1966  A simple Google search finds the information on what g.fast is

https://www.bttcomms.com/g-fast-is-on-a-roll/ 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: cookiemonsteruk

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@peter-marlow+1966 

 

G.fast uses the same copper to the home but run from a pod near the fttc cabinet at a much higher frequency to acheive higher speeds

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: peter-marlow+1966

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

I have looked  on sky's broadband  packages  and they  don't  have  one called  Gfast on their  packages 

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P c marlow
This message was authored by: peter-marlow+1966

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

1000011840.jpg

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1000011838.jpg

 

P c marlow
This message was authored by: TimmyBGood

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@peter-marlow+1966 

 

G.fast is/was essentially a version of FTTC where fibre extended to 'pods' at individual street level rather than only as far as a cabinet.  This means it can be faster than FTTC because copper line length is much shorter, but still has that as a fundamental limit.

 

It's entirely different to 'Gigafast'

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Highlinder

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@peter-marlow+1966  if it has not been deployed into your area then you are unlikely to see it.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: peter-marlow+1966

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@JoeEmp wrote:

I've had a GFast contract with Sky since March this year. We usually achieve the minimum 100mb/s down consistently and haven't had any issues,

 

However, GFast has a theoretical max speed of 300mb/s down and other providers like Talk talk offer a 200mb/s down minimum service.

 

My question is twofold, firstly, should we be expecting higher than the 100mb/s down and close to the advertised average of 145mb/s down? Secondly could Sky be artificially reducing our connection speed since it's been so consistent, with the proof of this being a seemingly arbitrary offer of the slower GFast speeds, nowhere close to what the technology is capable of.

 

I'm not sure where to go with this, or if I even have a case, so just reaching out to see if anyone else has faced anything similar?


1000011842.jpg

P c marlow
This message was authored by: TimmyBGood

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@peter-marlow+1966 

 

G.fast street-level infrastructure was only ever rolled out to be in reach of less than three million properties (well under 10% of the UK) : as I noted above that project was ceased by Openreach in 2019 because FTTP is easily capable of gigabit speeds which copper can never get near.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: cookiemonsteruk

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

@peter-marlow+1966 

 

Believe us it exists

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: peter-marlow+1966

Re: Are GFast speeds artificially lowered?

Posted by a Superuser, not a Sky employee. Find out more

They were advertising  fttp gigafast  on the sky home page last year but I could not get  it installed  until  January  this year 

P c marlow
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