WiFi keeps going off

[Nicola19785]

For the past 3 days the WiFi in the house has been going off. Signal is not strong.

[Highlinder]

@Nicola19785Black or white router from Sky.

[Nicola19785]

Black router

[Highlinder]

@Nicola19785 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Nicola19785]

When I click on this link it won't let me put the username and password. Keep saying unauthorised. 

[Nicola19785]

 

[GD1]

@Nicola19785  What you posted are not your router stats so the image has been rejected, you need to follow the steps in this guide to the very end,  https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[Nicola19785]

Like I said it won't let me 9nto that link. I will just look for another Internet provider tomorrow. This is ridiculous.