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Discussion topic: WiFi keeps dropping

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This message was authored by: Emmaparker28

Message posted on ‎20 Jan 2025 09:45 PM

WiFi keeps dropping

WiFi keeps dropping, won't connect to devices around the home that would previously connect no problem. 
this has only happened since we renewed our contract & replaced the router

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎21 Jan 2025 07:17 AM

Re: WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Emmaparker28 if you have bought Sky's WiFi Max bundle and have the new white hub then there can be issues. If that applies and you have Sky Q boxes these no longer work as wifi hot spots instead you nedd to talk to Sky to get one or more pod extenders.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Emmaparker28

Message posted on ‎21 Jan 2025 07:35 AM

Re: WiFi keeps dropping

Hi

 

thanks, I have the new white router & a puk, I've stopped sky tv due to us having work carried out on the house. 
I've never had issues with the old router, maybe this is what it is, but it's definitely not giving us the speed & covin the house we had before 

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