Discussion topic: WiFi keeps dropping out
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Message posted on 30 May 2026 06:48 PM
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WiFi keeps dropping out
Hi,
the wifi has been dropping in and out of connection for last few days sometimes not even being able to reconnect up over an hour.
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Message posted on 30 May 2026 07:35 PM
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Re: WiFi keeps dropping out
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 May 2026 08:00 PM
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Re: WiFi keeps dropping out
Hi,
it says it's all good I'm not sure what you mean by the second part?
Message posted on 30 May 2026 08:03 PM
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Re: WiFi keeps dropping out
Do you have a good or weak signal on your devices throughout your home ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 May 2026 08:03 PM
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Re: WiFi keeps dropping out
Hi,
it says good?
Message posted on 30 May 2026 08:06 PM
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Re: WiFi keeps dropping out
Have you rebooted your broadband hub at the mains, so leave it off for a few minutes before powering it back up.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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