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Discussion topic: Care alarm

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This message was authored by: Ccoo88

Care alarm

Have just moved to sky broadband, keep being sent messages to urgently test my care alarm, I have no landline or care alarm, I cant get the robot to understand this, so they stop sending the messages
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This message was authored by: caesarome

Re: Care alarm

Posted by a Superuser, not a Sky employee. Find out more

@Ccoo88 

If you get no where with the phone number shown here, it might be trying the chat service when it is open on Monday:

 

https://www.sky.com/help/articles/telecare-and-care-alarms

 

If calling try saying nothing and remain on the line or say something like cancel to see if you can get directed to an adviser.

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