WiFi keeps dropping out

[Emily59]

I have had this issue for a number of months. My WiFi will sporadically drop out, this may not happen for a few days but when it does it happens multiple times throughout the day and happens often, sometimes as much as every other day. 
Today this has happened 4-5 times and is impacting on me being able to work effectively from home.

Please can this be looked into? 

[Chrisee]

@Emily59 you are not talking to Sky by posting in the forum you will have to speak to them to get their support. You canndo some checking yourselfby looking st the lights on the hub when the connection drops as they can tell you what is happening https://www.sky.com/help/articles/hub-lights-explained-start

If uou have a black Sky hub if you post your hub's connection stats forum mrmbers should be able to advise see Find your Sky Broadband router statistics