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Discussion topic: WiFi keeps dropping out and reconnecting

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This message was authored by: Nico6

Message posted on ‎06 Oct 2024 07:40 PM

WiFi keeps dropping out and reconnecting

Internet has been and issue all day. It has been able to stay online for more than an hour. I have reset the broadband box I have diagnosed via the sky app and seems there is no issue found in the area but there clearly is. 

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Avatar for 1egohead
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This message was authored by: 1egohead

Message posted on ‎07 Oct 2024 02:36 AM

Re: WiFi keeps dropping out and reconnecting

Heya @Nico6 

Try checking https://www.sky.com/help/servicestatus 

*Not sky employee*
Gigafast User | New to the forum | Tech Analyst | Jira Agile Amateur | Ubiquiti Network | Cyber Security Degree

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This message was authored by: Chrisee

Message posted on ‎07 Oct 2024 07:35 AM

Re: WiFi keeps dropping out and reconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Nico6 you may find using the following trouble shooter helpful thst use tge leds on you Sky hub to diagnose the issue https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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