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Discussion topic: WiFi keeps disconnecting

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This message was authored by: Michaella1

Message posted on ‎30 Oct 2024 08:41 AM

WiFi keeps disconnecting

Hello, we have just switched to sky broadband and the wifi keep dropping off every few minutes. This is impacting work as I work frkm

home and also we can't watch sky tv for more than a few minutes as it continues to drop off and back on.

please can someone contact me asap about this.

thank you 

 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎30 Oct 2024 11:33 AM

Re: WiFi keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Michaella1  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Michaella1

Message posted on ‎02 Nov 2024 12:24 AM

Re: WiFi keeps disconnecting

Black route

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This message was authored by: Chrisee

Message posted on ‎02 Nov 2024 07:20 AM

Re: WiFi keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Michaella1 if you post the connection stats for your hub forum membersxshould be able to advise see Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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