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Discussion topic: Issues with connection to products

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Andy_05
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This message was authored by Andy_05 This message was authored by: Andy_05

Issues with connection to products

‎01 Nov 2024 10:22 PM

I have set up my children's devices to the WiFi but they are constantly saying offline. Also mine and the wife's phones wifi signal is constantly dropping off. This is the worst wifi I have ever had. 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Issues with connection to products

‎02 Nov 2024 07:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@Andy_05 what happens to the leds on the hub when you lose connection see https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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