Discussion topic: WiFi keeps cutting out
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Message posted on 03 Dec 2025 07:38 AM
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WiFi keeps cutting out
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Message posted on 03 Dec 2025 09:28 AM
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Re: WiFi keeps cutting out
@Peaky+blinders Run the test to see if anything is found with your connection!
Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).
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