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Discussion topic: WiFi keeps cutting out

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This message was authored by: Peaky+blinders

WiFi keeps cutting out

My WiFi drops out almost every day, sometimes a few times a day for a few minutes. This has been happening for about a week or longer now.
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This message was authored by: JimM1

Re: WiFi keeps cutting out

@Peaky+blinders Run the test to see if anything is found with your connection!

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).

 

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