WiFi issues

[Ayse+Whalley]

We are having problems with our WiFi. The speed is very good however, some of the devices drop the connection then has trouble reconnecting. Our Netflix quality is poor, ie picture not clear and it will buffer as well.

[JimM1]

@Ayse+Whalley What sky Hub are you using, see the link below and say if you are not sure!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub