WiFi issues

[Joe180]

My WiFi is currently showing all green dots however there is no connection and the wifi is not working 

[JimM1]

@Joe180 Switch off the sky hub for at least 1 hr and see what happens on restart, link to the lights below.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

[jamesn123]

Hi @Joe180 

Have you tried running the line test on the My Sky app?