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Discussion topic: WiFi issues
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This message was authored by: Kll09
Message posted on 14 Oct 2025 01:22 PM
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WiFi issues
My sky app didn't detect an issue with my broadband speed and thinks my WiFi is ok. I have a sky boost and the service checker showed no connected devices so I think this is the issue. I'm getting 37mb into my hub but only 11mb on my work laptop in my office right now. This dropped entirely earlier -showed connected on my laptop settings but I couldn't even get speed check website to load. Then it increased to 3mb which the speed check showed. I moved the boost from the hallway into my office and it's showing power and WiFi green light, no connected light (dark). The my sky service checker says no devices connected. Can someone help me get my WiFi signal to be reliable and strong throughout the house please? I'll try phoning this evening after work if it's not solved though here. Thanks
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This message was authored by: JimM1
Message posted on 14 Oct 2025 02:40 PM - last edited: 14 Oct 2025 02:41 PM
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Re: WiFi issues
@Kll09 If your sky booster is too far away from the sky Hub you may get a no connected, so move it back near the sky Hub and fire it up, will take about 5 mins to boot and connect, if it does not connect then you may just have to re-pair it to the sky Hub again! SE210 works with the SR203 best matched devices!!!
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
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