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Discussion topic: WiFi issues with mesh

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This message was authored by: Andy983

WiFi issues with mesh

I have full sky Q package with sky boost etc etc. FTTP was recently installed in my area so I moved from sky max to fibre 150. I also have 3 mini boxes, 2 of which are hardwired over Ethernet and 1 mesh. Over the last week my WiFi has been dropping out and if I go near any mini box my speed drops to 10-15mb max in some cases I can't even see the WiFi network let alone connect even though it will connect when next to the main hub. This is the same for all mini boxes regardless of connection type. Could there be an issue with the main hub?

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This message was authored by: TimmyBGood

Re: WiFi issues with mesh

Posted by a Superuser, not a Sky employee. Find out more

@Andy983

 

Are you now using a white Max Hub?  If so then the previous 'Q mesh' isn't there any more unless you've manually reactivated it.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Andy983

Re: WiFi issues with mesh

I have the black hub

This message was authored by: JimM1

Re: WiFi issues with mesh

@Andy983 When you had the FF Full Fibre ONT installed, did your SR203 black Sky Broadband Hub move or if not that model before was it the sky Q Hub, linked below the models etc, If your hub did not move cannot see why you would be having wifi issues which your post is suggesting, the wireless wifi, are you using Hotspot on the main Q and any off the mini's to boost your wireless around the property?

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

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