WiFi isn't working

[Highlinder]

@Mick24 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Vaishali1]

I am in Southampton so31 area. 

[Mick24]

I'm struggling to do that. 

[Mick24]

I'm in Halifax West Yorkshire 

[Sara03]

 I did what you suggested, I've no idea what it means 

[Vaishali1]

I'll share mine in a bit but it shows WAN dropping and connecting. Router status is disconnected and then "connecting".

so frustrating as can't even work or get on calls. It's so intermittent. 

[Vaishali1]

@Sara03 mine is similar to yours, DS noise is high and router uptime is choppy. I'm going to try grab a screenshot when this when it goes down completely too.

[Vaishali1]