0

Discussion topic: WiFi isn’t working

Reply
This message was authored by MariamKhadijah This message was authored by: MariamKhadijah

WiFi isn’t working

My WiFi isn't running on all green - help please

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: WiFi isn’t working

Posted by a Superuser, not a Sky employee. Find out more

@MariamKhadijah 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion