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Discussion topic: New broadband postcode stuck on loop
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This message was authored by: SamMin
Message posted on 30 Nov 2024 02:32 PM
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New broadband postcode stuck on loop
As I'm trying to see the available deals for Sky Broadband, I keep getting stuck in a repeating loop. I put in my postcode, at which point I'm asked if I live at the address (covered for privacy). I then loop repeatedly between being asked to log-in and another loading screen. (Pictures attached: 1. then 2, then 3 and 4 looped.)
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Nov 2024 04:36 PM
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Re: New broadband postcode stuck on loop
All you can do is to give Sky a call to get the order placed.
Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
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If you need help please provide as much information as you can
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