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Discussion topic: WiFi has went off

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Avatar for Fifi28
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This message was authored by: Fifi28

Message posted on ‎22 Mar 2025 11:51 AM

WiFi has went off

My WiFi has went off and won't come back on av ran a test and it ses all OK but there is somthing wrong with it.
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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎22 Mar 2025 11:53 AM

Re: WiFi has went off

Posted by a Superuser, not a Sky employee. Find out more

Firstly, see what it shows from the following;

To check there are no current outages in your area;
https://www.sky.com/servicechecker

Next, if not, would be worth try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start

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This message was authored by: caesarome

Message posted on ‎22 Mar 2025 01:22 PM

Re: WiFi has went off

Posted by a Superuser, not a Sky employee. Find out more

@Fifi28 

One other thing to try of all the lights are green is to reboot your broadband hub at the mains.

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