0

Discussion topic: WiFi has went off

Reply
Avatar for Fifi28
Level 1 icon
What's this?
This message was authored by: Fifi28

Message posted on ‎22 Mar 2025 11:51 AM

WiFi has went off

My WiFi has went off and won't come back on av ran a test and it ses all OK but there is somthing wrong with it.
Report post
Post 1 of 3
356 Views
0 Likes
Reply
Reply

All Replies

Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎22 Mar 2025 11:53 AM

Re: WiFi has went off

Posted by a Superuser, not a Sky employee. Find out more

Firstly, see what it shows from the following;

To check there are no current outages in your area;
https://www.sky.com/servicechecker

Next, if not, would be worth try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 2 of 3
352 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎22 Mar 2025 01:22 PM

Re: WiFi has went off

Posted by a Superuser, not a Sky employee. Find out more

@Fifi28 

One other thing to try of all the lights are green is to reboot your broadband hub at the mains.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
329 Views
0 Likes
Reply
Reply