@Jakeyc232
At 2.26 in the morning it could be maintenance that is taking place on your line, if it is still down later in the day then try running these tests:
First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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