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Discussion topic: WiFi says can't connect to internet,but the site says no issues, but still can't connect to internet

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This message was authored by Omkar1 This message was authored by: Omkar1

WiFi says can't connect to internet,but the site says no issues, but still can't connect to internet

Having issues accessing internet, WiFi check on sky site says all Ok, but WiFi says can't connect to internet. Need immediate help as working from home.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi says can't connect to internet,but the site says no issues, but still can't connect to inte

Posted by a Superuser, not a Sky employee. Find out more

@Omkar1 the site shows thecresult of the last routine test you need to click to run the test again. Loss of connection between midnight and 5am is often down to essential overnight network maintenance work so it is quite likely your service willbe back by morning. 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Martin732 This message was authored by: Martin732

Re: WiFi says can't connect to internet,but the site says no issues, but still can't connect to inte

2 green lights, 1 orange. No Internet connection. Checked all connections. Cannot get connected. 

This message was authored by NoMaj74 This message was authored by: NoMaj74

Re: WiFi says can't connect to internet,but the site says no issues, but still can't connect to inte

This has happened to me multiple times since upgrading. I think sky are trying to push you to their new paid for wifi box. Very intermittent service

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