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Discussion topic: WiFi going off EVERY day..

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Jon+and+Elaine
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This message was authored by Jon+and+Elaine This message was authored by: Jon+and+Elaine

WiFi going off EVERY day..

‎02 Aug 2024 04:59 PM

WiFi off every day, middle green light goes blank. Have to keep resetting it every day but service checker says all is good so that service is now not working either.

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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: WiFi going off EVERY day..

‎02 Aug 2024 05:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jon+and+Elaine 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Jon+and+Elaine
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This message was authored by Jon+and+Elaine This message was authored by: Jon+and+Elaine

Re: WiFi going off EVERY day..

‎02 Aug 2024 05:20 PM

Sorry but unable to post router stats as unable to connect

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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: WiFi going off EVERY day..

‎02 Aug 2024 05:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jon+and+Elaine 

 

Could you run the service checker in your my sky app whilst using mobile data

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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