Discussion topic: WiFi failed
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Message posted on 31 Jul 2025 11:48 AM
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WiFi failed
Have been with Sky for years without issue. This morning, all the lights on the router were green but none of our devices were connecting (iPhones, desktop and laptop). Sky check said all was well. Have reset the router and all the lights are green but connection still seems unstable with devices repeatedly losing connection. Any suggestions?? TIA
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All Replies
Message posted on 31 Jul 2025 12:00 PM
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Re: WiFi failed
I am having this exact same problem so would be keen to hear skys excuses.
Kept telling me on the app it was just slow speed and not giving me any way of actually talking to someone only posting here!
Message posted on 31 Jul 2025 12:11 PM
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Re: WiFi failed
@zazu360 Your duplicate post on the Sky Q board has been removed as you already riased the same question here.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 31 Jul 2025 12:11 PM
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Re: WiFi failed
Same issue here - no errors to report, lights are all green but no connectivity at all
Message posted on 16 Aug 2025 07:05 PM
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Re: WiFi failed
Slow WiFi connection and no pictures
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