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Discussion topic: WiFi failed

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This message was authored by: zazu360

WiFi failed

Have been with Sky for years without issue. This morning, all the lights on the router were green but none of our devices were connecting (iPhones, desktop and laptop). Sky check said all was well. Have reset the router and all the lights are green but connection still seems unstable with devices repeatedly losing connection. Any suggestions?? TIA

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This message was authored by: Cln

Re: WiFi failed

I am having this exact same problem so would be keen to hear skys excuses.

Kept telling me on the app it was just slow speed and not giving me any way of actually talking to someone only posting here! 

This message was authored by: GD1

Re: WiFi failed

Posted by a Superuser, not a Sky employee. Find out more

@zazu360  Your duplicate post on the Sky Q board has been removed as you already riased the same question here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Adilh1

Re: WiFi failed

Same issue here - no errors to report, lights are all green but no connectivity at all

This message was authored by: Paulhigh

Re: WiFi failed

Slow WiFi connection and no pictures

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