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Discussion topic: WiFi extremely slow

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This message was authored by: Kimble1981

WiFi extremely slow

Slow loading webpages, external speed test indicate slow speeds, but Sky app says everything is ok. Clearly not. I'm working from home, so this is not helpful!
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This message was authored by: Chrisee

Re: WiFi extremely slow

Posted by a Superuser, not a Sky employee. Find out more

@Kimble1981 if the speeds to your hub are OK but speeds on your decices are not it is likely the issue is poor WiFi dignal strength in the room where you are working. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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