@Smgris88 wrote:
Almost daily, particularly in the evening, the WiFi drops out - we restart the router and it's good for maybe ten minutes then drops again. Particularly frustrating as the children are allowed their tablets 6-7pm (if they've been good!) and disrupts our evening series and film watching. Any known issues or tips please?
Might be congestion on the line or perhaps from your neighbours wifi clashing with yours. Perhaps moving the hub more central in the household.
Have a look at the following to see if they can resolve your problem easily, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).
https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home
https://www.sky.com/broadband/wifi-max
**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
