WiFi dropping in and out

[NieNie]

My WiFi  keeps dropping in and out and when I do a test it says everything is running fine but it definitely isn't. I rely on the internet very much as I am disabled and I don't have very good network for my mobile so need WiFi for that too. I have a landline because of this problem but that line is completely quiet , it's not working at all. Something is definitely not right despite what I'm being told. 

[_Claire · Accepted solution]

Hi @NieNie I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141