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Discussion topic: WiFi dropping in and out

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This message was authored by: HUTCHY442

Message posted on ‎14 May 2025 03:53 PM

WiFi dropping in and out

After running a speed and connection it is showing excellent signal but sky glass keeps intermittently showing technical fault with the channel and whilst on my laptop it is showing excellent connectivity but when opening a new tab it shows error in connection again intermittent

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Avatar for Highlinder
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Message posted on ‎15 May 2025 08:58 AM

Re: WiFi dropping in and out

Posted by a Superuser, not a Sky employee. Find out more

@HUTCHY442  Do you have black or white router from Sky?

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Message posted on ‎15 May 2025 01:24 PM

Re: WiFi dropping in and out

It's a black router

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This message was authored by: Highlinder

Message posted on ‎15 May 2025 02:01 PM

Re: WiFi dropping in and out

Posted by a Superuser, not a Sky employee. Find out more

@HUTCHY442 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346#

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