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Discussion topic: WIFI keeps on disconnecting when on work MS Teams Calls

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This message was authored by: lucysky15

WIFI keeps on disconnecting when on work MS Teams Calls

Help please, just started a new job and my WIFI keeps dropping out.  Speed is currently onlt 64.  Not sure if there is a problem with the router? 

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This message was authored by: Highlinder

Re: WIFI keeps on disconnecting when on work MS Teams Calls

Posted by a Superuser, not a Sky employee. Find out more

@lucysky15  Do any other devices have loss of Wi-Fi in the property when this happens to the laptop?

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This message was authored by: lucysky15

Re: WIFI keeps on disconnecting when on work MS Teams Calls

Hi, I can confirm that both my wife and I work from home, both laptop lose connection as do both our mobile phone.  thanks in advance Simon

This message was authored by: Highlinder

Re: WIFI keeps on disconnecting when on work MS Teams Calls

Posted by a Superuser, not a Sky employee. Find out more

@lucysky15  Do you have a black or white router from Sky and do the lights on the rotuer change colour when this issue happens?

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