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Discussion topic: WiFi dropping in and out continuously

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This message was authored by James347 This message was authored by: James347

WiFi dropping in and out continuously

My Wi-fi keeeps dropping in and out this happening very frequently over 30 times a day. 
I have tested connections through the app and tried resetting the router on multiple occasions but the fault continued. 
We are having to resolve to using more and more mobile phone data to allow us to continue devices in our home which is becoming a real inconvenience. 

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This message was authored by Addie15 This message was authored by: Addie15

Re: WiFi dropping in and out continuously

Posted by a Sky employee

Hi there, @James347.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: WiFi dropping in and out continuously

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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