06 Dec 2024 12:40 PM
My Wi-fi keeeps dropping in and out this happening very frequently over 30 times a day.
I have tested connections through the app and tried resetting the router on multiple occasions but the fault continued.
We are having to resolve to using more and more mobile phone data to allow us to continue devices in our home which is becoming a real inconvenience.
07 Dec 2024 08:47 AM
Posted by a Sky employeeHi there, @James347. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
09 Dec 2024 08:47 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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