Discussion topic: WiFi down again!!!
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Message posted on 10 Oct 2025 11:50 PM
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WiFi down again!!!
Another night wifi down!
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Message posted on 11 Oct 2025 12:41 AM
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Re: WiFi down again!!!
Same - was done same time last night too
Message posted on 11 Oct 2025 12:44 AM
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Re: WiFi down again!!!
Same for me. Two nights in a row now. Tried resetting it but nothing works
Message posted on 11 Oct 2025 05:45 AM
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Re: WiFi down again!!!
It could be overnight maintenance taking place.
If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 Oct 2025 08:39 AM
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Re: WiFi down again!!!
Hey.
Thanks for this but I've tried all of that , everytime I run a test it says there is no outage / no issues but it just won't connect.
I've rebooted it over and over again but it just doesn't work.
this is clearly a Sky issue as so many people have had the same thing this week!
thanks for your help though, hopefully it comes back soon!
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