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Discussion topic: WiFi down again!!!

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This message was authored by: Luci3

WiFi down again!!!

Another night wifi down! 

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This message was authored by: Imperfect

Re: WiFi down again!!!

Same - was done same time last night too

This message was authored by: adam+b

Re: WiFi down again!!!

Same for me. Two nights in a row now. Tried resetting it but nothing works 

This message was authored by: caesarome

Re: WiFi down again!!!

Posted by a Superuser, not a Sky employee. Find out more

It could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions

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This message was authored by: Luci3

Re: WiFi down again!!!

Hey.

 

Thanks for this but I've tried all of that , everytime I run a test it says there is no outage / no issues but it just won't connect. 

I've rebooted it over and over again but it just doesn't work. 

this is clearly a Sky issue as so many people have had the same thing this week! 

thanks for your help though, hopefully it comes back soon! 

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