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Discussion topic: WiFi down 30th Jan 26

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This message was authored by: Tds71

WiFi down 30th Jan 26

Anyone else having issues ld1 area 

 

As usual sky say there isn't an issue.

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This message was authored by: GD1

Re: WiFi down 30th Jan 26

Posted by a Superuser, not a Sky employee. Find out more

@Tds71   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Tds71

Re: WiFi down 30th Jan 26

Yes I've done all that, that's why I put a post to see if anyone else is having issues. But thank you.
This message was authored by: Daniel0210

Re: WiFi down 30th Jan 26

Posted by a Superuser, not a Sky employee. Find out more

@Tds71 

The service checker doesn't necessarily disclose a problem immediately and there can be up to an hours delay before it picks up a lost connection which is why we tend to advise on trying it again later.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Elantris

Re: WiFi down 30th Jan 26

Yes, LD8 however it came back few minutes ago

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This message was authored by: Tds71

Re: WiFi down 30th Jan 26

It's come back on now, but thank you. 

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This message was authored by: Tds71

Re: WiFi down 30th Jan 26

Same, thank you for commenting.

This message was authored by: Elantris

Re: WiFi down 30th Jan 26

On and off 🥴

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