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Discussion topic: WiFi doesn't work

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Jess2023,
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This message was authored by Jess2023, This message was authored by: Jess2023,

WiFi doesn't work

‎17 Mar 2024 11:21 AM

My Internet not working
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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: WiFi doesn't work

‎17 Mar 2024 11:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Jess2023, 

 

What colour are the lights on your hub?

 

Can you run the service checker on your my sky app using 4g/5g mobile data .  If it detects an external fault it should let you book an engineer

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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