Discussion topic: Internet signal dropping
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Message posted on 17 Mar 2024 08:15 AM
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Internet signal dropping
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Message posted on 17 Mar 2024 08:29 AM
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Re: Internet signal dropping
@DavyDavieDavey the orange internet light indicates an issue with your line so the connection drops. You can run the full connection test in the My Sky app and if the hub is connected it msy pick up the fault and offer an engineer's check but with intermittent faults sometimes it wont. Loads of these issues after the very wet winter unfortunately.
Otherwise call Sky to report the fault. If the Sky Talk line is working use that as it maybe crackly which increaees the chance Openreach will take a fault report from Sky. Dial 150 for a free call.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 17 Mar 2024 11:31 AM
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Re: Internet signal dropping
Got the same issue all I keep being told by sky is your router is fine and mainly while on the phone to them it starts working after not working for hours.
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