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Discussion topic: WiFi doesn't work in home office

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This message was authored by: Vikk7

WiFi doesn't work in home office

We luve in a barn conversion with thick walls. Wifi doesn't work in many of thecrooms
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This message was authored by: Highlinder

Re: WiFi doesn't work in home office

Posted by a Superuser, not a Sky employee. Find out more

@Vikk7  Sounds like you will need boosters or pods depending on what broadband package you are on.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: TimmyBGood

Re: WiFi doesn't work in home office

Posted by a Superuser, not a Sky employee. Find out more

@Vikk7 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.  Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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